Cancellation and Refund Policy

Last Updated: 15th September 2024

At Bhavani Sarvashala, we strive to provide the best possible service and experience for our customers. However, we understand that sometimes plans change. Please review our cancellation and refund policy below.

1. Cancellation Policy

You may cancel your booking at any time, subject to the following conditions:

  • Free Cancellation: If you cancel your booking 7 days before the check-in date, you will receive a full refund.
  • Partial Refund: Cancellations made between 3 and 5 days before the check-in date will be eligible for a 70% refund.
  • No Refund: Cancellations made less than 2 days before the check-in date, or in the case of a no-show, will not be eligible for a refund.

2. How to Cancel

To cancel your booking, please contact our customer support team via:

  • Email: bhavanisarvashala@gmail.com
  • Phone: +91 8848410300

Please provide your booking reference number and the details of your booking when requesting a cancellation.

3. Refund Process

If your cancellation is eligible for a refund, the following process will be followed:

  • Refund Method: Refunds will be issued to the original payment method used during the booking process.
  • Processing Time: Refunds may take [Insert Number of Days] business days to process, depending on your bank or payment provider.
  • Notification: You will receive a confirmation email once your refund has been processed.

4. Refund Timeline

Please note that it may take up to 7 days for the refund to reflect in your account.

5. Non-Refundable Bookings

Certain promotional offers and special rates may be non-refundable. Please check the terms and conditions of your booking before completing your purchase, as these rates may not be eligible for a refund under any circumstances.

6. Changes to the Policy

We reserve the right to modify or update this cancellation and refund policy at any time without prior notice. Any changes to the policy will be posted on this page with the updated "Last Updated" date.

6. Contact Us

If you have any questions or concerns about our cancellation and refund policy, please contact us at:

Bhavani Sarvashala
Email: bhavanisarvashala@gmail.com
Phone: +91 8848410300
Address: Bhavani Sarvashala, Ponnurukipara - Pollalam, Pincode 670 502, Post Chithappile Poyil - Pariyaram, Taliparamba, Kannur District, Kerala State.